Addigy Review
Apple MDM purpose-built for MSPs and IT consultancies, with multi-tenant management and RMM-style remote control.
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Live screenshot of addigy.com
Overview
What is Addigy?
Addigy is the Apple MDM purpose-built for managed service providers - the IT consultancies, MSPs, and outsourced IT teams that manage Apple devices across multiple client organizations. Its multi-tenant architecture, PSA/RMM integrations, and white-labelable end-user experience differentiate it from in-house-IT-focused platforms like Kandji.
Capabilities
Key features, in detail
What you actually get when you turn Addigy on for a distributed team.
Multi-tenant MSP console
Single console for managing multiple separate client organizations - the core differentiator from in-house MDMs.
Apple Business Manager ZTP
Standard Apple zero-touch via ABM integration.
Real-time monitoring
RMM-style real-time device health monitoring and alerting.
Remote scripting
Run scripts across managed devices for custom automation - useful for MSP-specific workflows.
PSA / RMM integrations
Native integrations with ConnectWise, Datto, Autotask for MSP business operations.
White-label end-user portal
Customizable self-service portal can be white-labeled with MSP or client branding.
Pricing
How Addigy pricing works
Addigy uses per-device monthly pricing with MSP-friendly bulk pricing across client portfolios.
Core Apple MDM.
- Apple Business Manager
- Configuration profiles
- Self-service portal
- Basic monitoring
Adds RMM and PSA integration.
- Everything in Standard
- Real-time monitoring
- Remote scripting
- PSA / RMM integrations
- Multi-tenant management
Advanced MSP features.
- Everything in Professional
- Advanced reporting
- API access
- Priority support
- Custom integrations
What you'll actually pay: Addigy's pricing makes most sense at MSP scale across multiple clients. For in-house IT managing single Apple fleets, Kandji often beats it on UX for similar money.
The trade-offs
Pros & cons
What we like
- Purpose-built for MSPs and IT consultancies
- Multi-tenant management across client environments
- RMM-style remote monitoring and scripting
- Strong PSA/RMM integrations (ConnectWise, Datto, Autotask)
- White-labelable end-user experience
What to watch out for
- Less compelling than Kandji for in-house IT teams
- MSP-orientation adds complexity for single-client use cases
- Smaller community than Jamf
- Apple-only - doesn't help with mixed-fleet MSP clients
Ideal Customer Profile
Who is Addigy best for?
The teams that get the most ROI from Addigy tend to share these characteristics.
MSPs supporting Apple-using clients
Managed service providers with multiple Apple-focused clients are the core Addigy customer.
IT consultancies
Consulting firms providing outsourced IT to Apple-using companies.
Apple-focused IT outsourcing
Specialized IT firms that focus exclusively on Apple environments.
If not Addigy
Top alternatives to consider
Addigy sits in a competitive category. These are the platforms most often evaluated alongside it.
Common questions
Addigy FAQ
Less so than Kandji. Addigy's MSP-orientation adds complexity for single-tenant use. In-house Apple IT teams typically get better admin UX and zero-touch polish from Kandji at similar pricing.
An MSP can manage multiple separate client organizations from a single Addigy console, with full isolation of policies, devices, and reporting per client. Critical for MSPs supporting multiple Apple-using companies.
Yes - native ConnectWise integration is one of the strongest MSP-focused features. Datto and Autotask are also supported.
No - Apple-only. MSPs with mixed-platform clients typically pair Addigy with a separate Windows MDM.
Functional but not optimized for that use case. For distributed in-house IT teams, Kandji or Jamf will usually fit better.
Bottom line
Our verdict on Addigy
The Apple MDM for MSPs
Addigy has found a clear niche: Apple MDM for managed service providers. The multi-tenant architecture, PSA/RMM integrations, and RMM-style remote control make it genuinely fit-for-purpose for MSPs supporting multiple Apple-using clients.