People Operations
A refresh is a change done to somebody. Telling people their laptop is being replaced, what they need to hear, and the three questions they always ask.
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People Operations
Changing teams breaks an asset register more often than leavers do. Who owns the device after a transfer, when to swap it, and the four records to change.
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Cybersecurity & Compliance
Shadow IT in hardware starts as somebody solving a problem you left open. Why it happens, what it actually risks, and how to close the gap without a crackdown.
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People Operations
Expensing your own equipment is faster than procurement and worse at everything else. What it really costs, where it works, and how to bound it in a policy.
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Remote IT Management
Event kit is the one category with no owner. How to handle kit for conferences and offsites without buying a second fleet or losing a laptop in a hotel.
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Cybersecurity & Compliance
The first day matters more than the policy. What to do when a lost or stolen laptop is reported, who to tell, and the five steps that follow, in order.
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Procurement & Vendors
Most equipment platforms are built around laptops. How to check whether a vendor can cover tablets and phones too, and what to do when the answer is no.
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Remote IT Management
Hiring plans break equipment processes before they break anything else. What to fix when a team doubles, in the order the problems actually arrive.
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Device Lifecycle
A request for a better laptop is usually a complaint about waiting. How to tell a real constraint from a preference, and what to say when the answer is no.
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Cybersecurity & Compliance
Not everything changes when a team is regulated. Which controls on devices in a regulated team are real, and which are compliance theatre you can skip.
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Procurement & Vendors
Dots alternatives are worth looking at once you pass two geographies or need a wipe standard named. What Dots publishes, what it does not, and who fits where.
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Device Lifecycle
Docks and peripherals cost more than the spreadsheet says and almost never come back. What to standardise, what to let people pick, and what to stop shipping.
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