One less vendor. That is how Remote.com’s device management looks when it sits alongside the employment products you are already buying. The detail worth knowing before you buy is that Remote doesn’t run the logistics itself. It’s fulfilled by a partner and surfaced inside Remote, and that single fact changes almost everything about how the comparison should be run.
TL;DR
- Remote’s device management is fulfilled by Fleet, a third-party IT equipment rental and logistics provider, inside the Remote interface.
- So buying equipment through Remote means buying a partner’s service with Remote’s billing and support wrapped around it.
- No per-device price or shipping fee schedule is published for the equipment service.
- The bundle is worth real money if you already run employment through Remote and value one invoice.
- A standalone platform gives you a direct relationship with whoever actually holds the stock.
- Ask who you escalate to when a shipment fails, because that answer differs between the two models.
What Remote actually provides
Checked 24 October 2026. Remote’s device management runs through Fleet, described as a provider of IT equipment rental and logistics, and it appears inside Remote with no separate login.
Hardware is ordered from a catalogue during onboarding and shipped to the employee’s location, with Remote handling delivery, returns and replacements. For a company already running employment through Remote, that’s a genuinely convenient arrangement: one system, one relationship, one place where a new starter’s employment and their laptop are both arranged.
One naming caution if you go researching. There’s more than one company called Fleet in this space, including an open-source device management project that’s a completely different thing. Make sure the one you read about is the equipment logistics provider.
The pricing position
No per-device price or shipping fee schedule is published for the equipment service. Remote markets clear upfront pricing generally, and the specific hardware rates aren’t public.
That puts it in the same position as nearly everybody else in this category, so it isn’t a mark against Remote specifically. Workwize, Firstbase, GroWrk, allwhere, Esevel and Deel IT all publish nothing either.
There’s one question worth asking that’s specific to a partner-fulfilled model, though. When a service is resold, ask plainly whether any margin sits between the partner’s price and yours, and what you would pay going direct. A reasonable vendor will answer it.
What the bundle genuinely buys you
Let’s be fair about this, because the convenience is real and gets dismissed too quickly.
One onboarding flow. The person who sets up employment also orders the laptop, in the same place, at the same time. That removes an entire handoff between two separate teams, and handoffs between teams are reliably where new starter equipment goes wrong.
One invoice and one contract. Procurement and finance both like this more than they will admit, and it genuinely reduces administrative load for a small team.
Employment and equipment in one record. When somebody leaves, the system that knows they’re leaving is the same system that knows what hardware they hold. That’s worth real money, and most companies running two separate vendors end up building that link themselves with a spreadsheet nobody wants to own.
What a standalone platform buys instead
A direct relationship, mainly. That sounds abstract until something goes wrong.
When a shipment is stuck in customs in week one of somebody’s employment, you want to be talking to the people who physically hold the stock and booked the courier. In a resold model your escalation goes through the reseller to the fulfiller and back, which adds a step precisely when time matters most. Ask how escalation works before you need it.
You also get portability. Equipment tied to an employment platform is harder to move when you change employment providers, and employment providers do get changed. A standalone arrangement keeps those two decisions independent of each other.
What to do:
- Ask who physically holds the stock and who you escalate to.
- Ask whether equipment data comes with you if you change employment provider.
- Compare the catalogue, not just the service. Resold catalogues are sometimes narrower.
- Check coverage country by country rather than by headline total.
A company that split the two
A 76-person company used an employment platform for 9 countries and bought equipment through the same vendor. It worked well for about a year.
Then they moved employment providers for reasons that had nothing to do with hardware, and discovered the device history, the assignment records and the retrieval arrangements all sat inside the system they were leaving. Rebuilding the asset register took most of a quarter, and the lesson wasn’t that bundling is wrong but that they had never asked what happens on exit.
They run the two separately now. One more vendor, one more invoice, and two decisions that no longer hold each other hostage.
Where we sit
RemoAsset is our own product, and it is a standalone platform, so treat this section accordingly. Procurement and retrieval across 80+ countries, each device tracked from issue through return, from $1,499 a year on the Subscription tier for companies with 50 to 5,000+ employees, including a 60 per cent reduction on retrieval charges.
Three limits. It has no network discovery, so it covers devices it handled rather than your whole estate. It has no software licence management of any kind, so the whole software side of your estate sits somewhere else. And only the Subscription tier publishes a figure, with the pay-as-you-go option quoted on request like everybody else in the category.
It also does no employment, payroll or EOR, which is precisely the convenience a bundled option is offering you. If one invoice and one onboarding flow are what you actually want, that’s a real argument for the bundle and we don’t answer it.
Checklist
Checklist:
- Confirmation of who fulfils the service and who holds the stock.
- The escalation path when a shipment fails, in writing.
- What happens to equipment data if you change employment provider.
- Whether any resale margin sits between the fulfiller’s price and yours.
- Catalogue breadth in the countries you actually hire in.
- Whether retrieval is included or billed separately.
Final Thoughts
Bundling equipment with employment is a legitimate choice and for a small distributed team it is often the right one. The convenience is real and the handoff it removes is the one that most reliably breaks.
Just go in knowing it is a partner service with a wrapper, ask the escalation and exit questions before signing, and keep your asset data somewhere you can take with you. Those three steps cost nothing and they are the difference between a convenient arrangement and a dependency.
Frequently asked questions
Does Remote.com run its own equipment logistics?
No. Device management is fulfilled by Fleet, a third-party provider of IT equipment rental and logistics, and it appears inside Remote with no separate login. Hardware is ordered from a catalogue during onboarding and shipped to the employee, with delivery, returns and replacements handled through that arrangement.
How much does equipment through Remote cost?
No per-device price or shipping fee schedule is published for the equipment service as of 24 October 2026. That is the category norm rather than anything unusual, since Workwize, Firstbase, GroWrk, allwhere, Esevel and Deel IT publish nothing either. Expect a quote rather than a rate card.
Is a bundled option worse than a standalone platform?
Not worse, different. Bundling removes a handoff between employment and equipment, which is where new starter kit most often goes wrong, and it gives you one invoice. A standalone platform gives you a direct line to whoever holds the stock and keeps your equipment decision independent of your employment decision.
What should I ask about escalation?
Ask who you call. Find out whether that person can act directly or has to pass it on to somebody you have no relationship with. In a resold model the escalation travels from reseller to fulfiller and back, which adds a step at the moment it hurts most. Get the answer in writing before you need it rather than during a week-one failure.
What happens if we change employment provider?
Ask explicitly. This is the question that catches people out. Device history, assignment records and retrieval arrangements may sit inside the platform you are leaving, and rebuilding an asset register from scratch can take a quarter. Confirm what data you get back and in what format before you sign anything.
Is there a margin on the resold service?
Ask it directly. A reasonable vendor will answer. Resold services sometimes carry a margin between the fulfiller’s price and yours, and sometimes they do not. Since no figures are published either way, the only route to an answer is to ask what you would pay going direct and compare.